Terms & Conditions and Medical Disclaimer

← Back to home

1. Purpose

These Terms & Conditions ("Terms") govern the relationship between PortionSz ("we", "our", "us") and the Client ("you") for all nutrition, wellness and lifestyle coaching programs and services offered by us. By enrolling in any program, you acknowledge that you have read, understood and agreed to be bound by these Terms.

2. Program Fees & Payments

• All program fees are payable in full and in advance before the commencement of the program.
• Program activation will begin only after successful receipt of payment.
• All payments made towards any program are non-refundable and non-transferable.
• Program subscriptions, once purchased, cannot be cancelled for any reason.
• The program cannot be transferred to another individual.
• Any refund arising solely due to payment gateway errors or duplicate transactions shall be subject to the policies of the respective payment gateway or banking institution.

3. Program Duration, Holds & Missed Sessions

• Clients are requested to inform us before the scheduled start date if they wish to delay the commencement of their program.
• Missed appointments are non-refundable and cannot be rescheduled without prior notice.
• In case of genuine and unavoidable interruptions: clients enrolled in a 12-week program may receive up to 1 week of compensation; clients enrolled in a 24-week program may receive up to 3 weeks of compensation.
• Any compensation or extension provided shall be solely at the discretion of PortionSz.
• Program extensions cannot be accumulated, exchanged or converted into refunds.

4. Client Responsibilities

The Client agrees to:

• Provide complete, accurate and updated information regarding medical history, medications, health conditions, allergies, intolerances and lifestyle habits.
• Immediately notify us of any changes in health status during the program.
• Follow the nutrition and lifestyle recommendations honestly and consistently.
• Submit weekly progress updates in the prescribed format and within the requested timelines.
• Inform us in advance regarding travel, social events, dining out or other circumstances that may affect adherence.
• Use the personalized nutrition plan solely for personal use.

All meal plans, recommendations, educational materials and consultations are personalized and intended exclusively for the enrolled individual. Sharing, reproducing, distributing or using any personalized plan for another person is strictly prohibited.

5. Our Commitment

As part of the program, PortionSz may provide:

• Personalized nutrition and lifestyle recommendations.
• Weekly meal plan reviews and updates where required.
• Modifications based on progress, feedback and medical reports.
• Guidance for travel, eating out, social occasions and special events when informed in advance.
• Ongoing support throughout the duration of the enrolled program.

While we strive to provide the highest level of support, results depend on several factors including consistency, medical conditions, lifestyle habits, stress levels, sleep quality and adherence to recommendations.

6. Medical Disclaimer

• Our services do not constitute medical advice, diagnosis, treatment, prescription or cure of any disease or medical condition.
• Consultations do not replace medical evaluation, physical examination, diagnosis or treatment by a qualified healthcare professional.
• Clients should consult their physician before making significant dietary, exercise, supplement or lifestyle changes.
• We do not guarantee that any recommendation, nutrition plan, exercise suggestion or wellness strategy will be suitable for every individual.
• PortionSz shall not be liable for any injury, illness, allergic reaction, side effect, discomfort or adverse outcome arising directly or indirectly from the implementation of recommendations provided.
• If any food, supplement, exercise or recommendation causes discomfort, pain, allergy or adverse reaction, the Client should discontinue use immediately and seek medical attention.
• Supplements, nutraceuticals, vitamins, minerals or herbal products may be suggested in certain cases; however, their use is entirely optional and undertaken at the Client's discretion.
• We do not prescribe medications or claim to provide miracle cures, quick fixes or guaranteed results.
• Sustainable health improvement requires time, consistency and patience, especially in cases involving chronic health conditions.

7. Limitation of Liability

PortionSz shall not be held responsible for: lack of adherence to the prescribed nutrition or lifestyle plan; failure to achieve expected outcomes or goals; incorrect, incomplete or withheld medical information provided by the Client; medical complications unrelated to our recommendations; or actions taken independently by the Client without consultation or approval. The Client acknowledges that participation in any nutrition or wellness program is voluntary and undertaken at their own risk.

8. Confidentiality & Privacy

We respect your privacy and will make reasonable efforts to maintain the confidentiality of your personal information. Authorized team members, associates, consultants or technology partners involved in delivering the services may have access to relevant information strictly for the purpose of providing program-related support. Personal information will not be disclosed to third parties except where required by law or necessary for the delivery of services.

9. Force Majeure

PortionSz shall not be liable for any delay, interruption or inability to provide services due to circumstances beyond reasonable control, including but not limited to natural disasters, pandemics, government restrictions, internet outages, technical failures, strikes, acts of war or other unforeseen events.

10. Modifications to Terms

PortionSz reserves the right to update, modify or amend these Terms & Conditions at any time. Updated terms shall become effective immediately upon publication on the website or communication to clients. Continued participation in the program shall constitute acceptance of such revised terms.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Rajasthan, India. For any questions regarding these Terms & Conditions, please contact portionszofficial@gmail.com.